Incidents reported on status page for DECTRIS CLOUD https://status.dectris.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/f3c5ef6d8f10a1cc4b5e637fb03124a7.png https://status.dectris.cloud/ en https://status.dectris.cloud/incident/704722 Tue, 12 Aug 2025 14:00:47 +0000 https://status.dectris.cloud/incident/704722#631b0a53211e1dbcfd1224342935bbf81043603f6c2a5b5e3dbcc5c585f73988 Maintenance completed https://status.dectris.cloud/incident/704722 Tue, 12 Aug 2025 14:00:47 +0000 https://status.dectris.cloud/incident/704722#631b0a53211e1dbcfd1224342935bbf81043603f6c2a5b5e3dbcc5c585f73988 Maintenance completed https://status.dectris.cloud/incident/704722 Tue, 12 Aug 2025 12:00:47 -0000 https://status.dectris.cloud/incident/704722#24f33f59729ee3cbda9c702e60a98688128c164c5acfac1e78aa265f8271cdbc New Features & Improvements Fork Environments You can now fork an existing environment to create a completely new one—independent from its version history. This is ideal when you want to explore or diverge from a configuration without increasing its version. Improved Job Search The job search is now more powerful: you can search using partial strings and find jobs even faster. No need to remember exact job names anymore. Sponsor Can Be Changed for Stopped Sessions You now have full flexibility to assign a new sponsor to any stopped session, regardless of how it was initially configured. This helps align resource usage with current project needs. General Usability Improvements We’ve made multiple small enhancements across the interface for smoother navigation, cleaner interactions, and better responsiveness. https://status.dectris.cloud/incident/704722 Tue, 12 Aug 2025 12:00:47 -0000 https://status.dectris.cloud/incident/704722#24f33f59729ee3cbda9c702e60a98688128c164c5acfac1e78aa265f8271cdbc New Features & Improvements Fork Environments You can now fork an existing environment to create a completely new one—independent from its version history. This is ideal when you want to explore or diverge from a configuration without increasing its version. Improved Job Search The job search is now more powerful: you can search using partial strings and find jobs even faster. No need to remember exact job names anymore. Sponsor Can Be Changed for Stopped Sessions You now have full flexibility to assign a new sponsor to any stopped session, regardless of how it was initially configured. This helps align resource usage with current project needs. General Usability Improvements We’ve made multiple small enhancements across the interface for smoother navigation, cleaner interactions, and better responsiveness. https://status.dectris.cloud/incident/627035 Tue, 29 Jul 2025 14:00:41 +0000 https://status.dectris.cloud/incident/627035#03ab3c2bdde05332107c5fc2ee697b33101d555a01ac28a01b2fe3beca4a7a27 Maintenance completed https://status.dectris.cloud/incident/627035 Tue, 29 Jul 2025 14:00:41 +0000 https://status.dectris.cloud/incident/627035#03ab3c2bdde05332107c5fc2ee697b33101d555a01ac28a01b2fe3beca4a7a27 Maintenance completed https://status.dectris.cloud/incident/627035 Tue, 29 Jul 2025 12:00:41 -0000 https://status.dectris.cloud/incident/627035#d66d8a0fd080e50f57511f2043d029ac84ee57a02361dbe7963a6bed4b458e11 New Features & Improvements Save Sessions as New Environments You can now save a session as a new environment. This makes it easy to share your work with colleagues or reuse configurations for future experiments. PDB File Viewer Integration We’ve added native support for viewing PDB (Protein Data Bank) files directly in the file browser. This helps you inspect structural data without needing to use a session. Clearer Error Messages for Sessions When a session enters an error state, the UI now provides more informative messages explaining why, whenever we can. https://status.dectris.cloud/incident/627035 Tue, 29 Jul 2025 12:00:41 -0000 https://status.dectris.cloud/incident/627035#d66d8a0fd080e50f57511f2043d029ac84ee57a02361dbe7963a6bed4b458e11 New Features & Improvements Save Sessions as New Environments You can now save a session as a new environment. This makes it easy to share your work with colleagues or reuse configurations for future experiments. PDB File Viewer Integration We’ve added native support for viewing PDB (Protein Data Bank) files directly in the file browser. This helps you inspect structural data without needing to use a session. Clearer Error Messages for Sessions When a session enters an error state, the UI now provides more informative messages explaining why, whenever we can. https://status.dectris.cloud/ Mon, 28 Jul 2025 07:45:25 +0000 https://status.dectris.cloud/#c2879d68e2a319e56f8522216b9c766057b8e69ec23ff1ee763701d27a0acaa5 Help Center recovered https://status.dectris.cloud/ Mon, 28 Jul 2025 07:06:41 +0000 https://status.dectris.cloud/#c2879d68e2a319e56f8522216b9c766057b8e69ec23ff1ee763701d27a0acaa5 Help Center went down https://status.dectris.cloud/incident/618009 Tue, 15 Jul 2025 14:00:31 +0000 https://status.dectris.cloud/incident/618009#a7b65b27fb03faf7bb57d06a8dbf199b31244c85facde7a06cdd200345b9de06 Maintenance completed https://status.dectris.cloud/incident/618009 Tue, 15 Jul 2025 14:00:31 +0000 https://status.dectris.cloud/incident/618009#a7b65b27fb03faf7bb57d06a8dbf199b31244c85facde7a06cdd200345b9de06 Maintenance completed https://status.dectris.cloud/incident/618009 Tue, 15 Jul 2025 12:00:31 -0000 https://status.dectris.cloud/incident/618009#3d8c5b0ceb11a1ae70d4feb32c460e05628e979d4d549b0bbc8fa40e918c6aaf New Features & Improvements Run Jobs with Previous Template Versions You can now select earlier versions of a Job Template when starting a job. This adds reproducibility and flexibility when working with versioned pipelines. Improved File Selection for Job Runs Navigating and selecting input files during job setup is now simpler and more intuitive, especially for projects and experiments with extensive data. Update Environments from Older Versions Environments can now be updated from previous versions, making it easier to evolve setups while preserving configuration history. Job Template Versioning Now Supports Flexible Base Environments When creating a new version of a Job Template, you can now base it on a different version of the same environment. This helps ensure consistency and better alignment with your evolving analysis needs. More Detailed Job View The job detail view now includes richer metadata and runtime context, giving you greater visibility into job execution and outcomes. Enhanced Job Output Display Output files are now easier to locate and explore, with a clearer layout and live updates as your job progresses—so you can monitor results in real time. https://status.dectris.cloud/incident/618009 Tue, 15 Jul 2025 12:00:31 -0000 https://status.dectris.cloud/incident/618009#3d8c5b0ceb11a1ae70d4feb32c460e05628e979d4d549b0bbc8fa40e918c6aaf New Features & Improvements Run Jobs with Previous Template Versions You can now select earlier versions of a Job Template when starting a job. This adds reproducibility and flexibility when working with versioned pipelines. Improved File Selection for Job Runs Navigating and selecting input files during job setup is now simpler and more intuitive, especially for projects and experiments with extensive data. Update Environments from Older Versions Environments can now be updated from previous versions, making it easier to evolve setups while preserving configuration history. Job Template Versioning Now Supports Flexible Base Environments When creating a new version of a Job Template, you can now base it on a different version of the same environment. This helps ensure consistency and better alignment with your evolving analysis needs. More Detailed Job View The job detail view now includes richer metadata and runtime context, giving you greater visibility into job execution and outcomes. Enhanced Job Output Display Output files are now easier to locate and explore, with a clearer layout and live updates as your job progresses—so you can monitor results in real time. https://status.dectris.cloud/incident/613712 Tue, 01 Jul 2025 14:00:14 +0000 https://status.dectris.cloud/incident/613712#bf3561e52f7f9035473c79fb59a9d9f3c5dd59395c5286eada15d76c76cb4e7d Maintenance completed https://status.dectris.cloud/incident/613712 Tue, 01 Jul 2025 14:00:14 +0000 https://status.dectris.cloud/incident/613712#bf3561e52f7f9035473c79fb59a9d9f3c5dd59395c5286eada15d76c76cb4e7d Maintenance completed https://status.dectris.cloud/incident/613712 Tue, 01 Jul 2025 12:00:14 -0000 https://status.dectris.cloud/incident/613712#839582e3d3870615f4cd3abc593e0e5cfcd58bfc527a06797e2c96f9e7054dd4 New Features & Improvements Create Environments from Sessions You can now seamlessly create a new environment directly from any existing session. This enables faster setup of analysis workflows by reusing prior configurations and context. Restructured Menus for Usability We’ve revamped the navigation layout across the UI to improve discoverability and workflow clarity. Key actions and views are now grouped more logically, helping both new and returning users navigate faster. Projects Now Support Multiple Regions When creating a project, you can now select the region where it will reside. In addition to Europe, we’ve added support for the US and Asia. This provides better performance for distributed teams and ensures data stays close to your users or instrumentation. API-Triggered Jobs Now Visible in Output Table Jobs started programmatically through the external API are now fully represented in the UI. You can view their outputs, monitor progress, and track logs alongside manually triggered jobs. https://status.dectris.cloud/incident/613712 Tue, 01 Jul 2025 12:00:14 -0000 https://status.dectris.cloud/incident/613712#839582e3d3870615f4cd3abc593e0e5cfcd58bfc527a06797e2c96f9e7054dd4 New Features & Improvements Create Environments from Sessions You can now seamlessly create a new environment directly from any existing session. This enables faster setup of analysis workflows by reusing prior configurations and context. Restructured Menus for Usability We’ve revamped the navigation layout across the UI to improve discoverability and workflow clarity. Key actions and views are now grouped more logically, helping both new and returning users navigate faster. Projects Now Support Multiple Regions When creating a project, you can now select the region where it will reside. In addition to Europe, we’ve added support for the US and Asia. This provides better performance for distributed teams and ensures data stays close to your users or instrumentation. API-Triggered Jobs Now Visible in Output Table Jobs started programmatically through the external API are now fully represented in the UI. You can view their outputs, monitor progress, and track logs alongside manually triggered jobs. https://status.dectris.cloud/ Sun, 29 Jun 2025 07:35:30 +0000 https://status.dectris.cloud/#0676039d3371f3c52103c5aae72b248e9bb831e5d0b959e4f9cfa197d1335468 Help Center recovered https://status.dectris.cloud/ Sun, 29 Jun 2025 07:32:49 +0000 https://status.dectris.cloud/#0676039d3371f3c52103c5aae72b248e9bb831e5d0b959e4f9cfa197d1335468 Help Center went down https://status.dectris.cloud/incident/605187 Tue, 17 Jun 2025 14:00:31 +0000 https://status.dectris.cloud/incident/605187#3128e857658d2662cdb8b293ca07e438a8e98c1b140f33aa8cec9ae5362ec8a2 Maintenance completed https://status.dectris.cloud/incident/605187 Tue, 17 Jun 2025 14:00:31 +0000 https://status.dectris.cloud/incident/605187#3128e857658d2662cdb8b293ca07e438a8e98c1b140f33aa8cec9ae5362ec8a2 Maintenance completed https://status.dectris.cloud/incident/605187 Tue, 17 Jun 2025 12:00:31 -0000 https://status.dectris.cloud/incident/605187#893ba978f047a0bf4a823298cb5a0807006b804a2ae2a05ce7a2619f009a9c37 New Features & Improvements Dashboard: Easy access to tools, clear overview of running tasks to facilitate your experience. Stop Jobs: You can now halt running jobs directly from the interface and force quit anything that should not be running. Support for Large File Downloads: Experiment outputs and datasets larger than 100 MB can now be downloaded via the UI. This enables smoother data extraction for downstream analysis. Deleted Data Recovery in Experiments: Mistakenly deleted experimental files can now be restored via the experiment history panel. This provides a safety net for active and collaborative environments. Project Logbooks: Each project now includes an integrated logbook where users can manually or automatically record notes, status updates, and key outcomes, maintaining traceability throughout the experimental cycle. External API Job Triggers: Job executions can now be initiated programmatically via the DECTRIS CLOUD external API. Ideal for automated lab setups and integrated scheduling systems. Lab-Level Usage Dashboard in Cockpit: The Cockpit now displays aggregate CPU-hour and GPU-hour consumption across the entire lab, for quota management and billing transparency. License-Based Access Model: We’ve transitioned to license-based access, improving clarity in entitlement, role management, and compliance with institutional agreements. Sponsorship Requirements Introduced: Environments, job templates, and projects must now be linked to a valid sponsor for better management of resource provisioning. https://status.dectris.cloud/incident/605187 Tue, 17 Jun 2025 12:00:31 -0000 https://status.dectris.cloud/incident/605187#893ba978f047a0bf4a823298cb5a0807006b804a2ae2a05ce7a2619f009a9c37 New Features & Improvements Dashboard: Easy access to tools, clear overview of running tasks to facilitate your experience. Stop Jobs: You can now halt running jobs directly from the interface and force quit anything that should not be running. Support for Large File Downloads: Experiment outputs and datasets larger than 100 MB can now be downloaded via the UI. This enables smoother data extraction for downstream analysis. Deleted Data Recovery in Experiments: Mistakenly deleted experimental files can now be restored via the experiment history panel. This provides a safety net for active and collaborative environments. Project Logbooks: Each project now includes an integrated logbook where users can manually or automatically record notes, status updates, and key outcomes, maintaining traceability throughout the experimental cycle. External API Job Triggers: Job executions can now be initiated programmatically via the DECTRIS CLOUD external API. Ideal for automated lab setups and integrated scheduling systems. Lab-Level Usage Dashboard in Cockpit: The Cockpit now displays aggregate CPU-hour and GPU-hour consumption across the entire lab, for quota management and billing transparency. License-Based Access Model: We’ve transitioned to license-based access, improving clarity in entitlement, role management, and compliance with institutional agreements. Sponsorship Requirements Introduced: Environments, job templates, and projects must now be linked to a valid sponsor for better management of resource provisioning. https://status.dectris.cloud/incident/596296 Tue, 03 Jun 2025 16:00:06 +0000 https://status.dectris.cloud/incident/596296#4572185fa042612c0e368eab4d73b39fb7c0845e14afec2eba2406c797d4f3e5 Maintenance completed https://status.dectris.cloud/incident/596296 Tue, 03 Jun 2025 16:00:06 +0000 https://status.dectris.cloud/incident/596296#4572185fa042612c0e368eab4d73b39fb7c0845e14afec2eba2406c797d4f3e5 Maintenance completed https://status.dectris.cloud/incident/596296 Tue, 03 Jun 2025 14:00:06 -0000 https://status.dectris.cloud/incident/596296#57dbdddf940842bf75c56a8c2979e24e71fd9b9c2d1106022f1c3a4c4225e973 New Features & Improvements Smarter Environment Filtering : A new technique filter makes it easier to find exactly the environments you need for your work. Clearer Experiment Status : We’ve updated experiment state naming: “Preparation” is now called “Setup,” and a new “Processing” state has been added for better clarity. Improved Job Table Overview : Jobs now display timestamps and link directly to the File Browser – giving you more context and faster access. Experiments in Projects : You can now add experiments directly to projects, helping you stay organized and focused. Public Job Templates : Build faster with job templates that are now shareable and reusable across your team. Resource Usage at a Glance : The Cockpit now gives you a clear overview of your CPUh and GPUh consumption—track usage with confidence. https://status.dectris.cloud/incident/596296 Tue, 03 Jun 2025 14:00:06 -0000 https://status.dectris.cloud/incident/596296#57dbdddf940842bf75c56a8c2979e24e71fd9b9c2d1106022f1c3a4c4225e973 New Features & Improvements Smarter Environment Filtering : A new technique filter makes it easier to find exactly the environments you need for your work. Clearer Experiment Status : We’ve updated experiment state naming: “Preparation” is now called “Setup,” and a new “Processing” state has been added for better clarity. Improved Job Table Overview : Jobs now display timestamps and link directly to the File Browser – giving you more context and faster access. Experiments in Projects : You can now add experiments directly to projects, helping you stay organized and focused. Public Job Templates : Build faster with job templates that are now shareable and reusable across your team. Resource Usage at a Glance : The Cockpit now gives you a clear overview of your CPUh and GPUh consumption—track usage with confidence. https://status.dectris.cloud/incident/572750 Tue, 20 May 2025 14:00:07 +0000 https://status.dectris.cloud/incident/572750#8bf03935cceeae676bed4034b42a032099595eb00d98f196e0116f37aa6e1177 Maintenance completed https://status.dectris.cloud/incident/572750 Tue, 20 May 2025 14:00:07 +0000 https://status.dectris.cloud/incident/572750#8bf03935cceeae676bed4034b42a032099595eb00d98f196e0116f37aa6e1177 Maintenance completed https://status.dectris.cloud/incident/572750 Tue, 20 May 2025 12:00:07 -0000 https://status.dectris.cloud/incident/572750#fd254a3464208ee1966ab275acccbfe3644184c5aa0a5cbd251bce829aa005a6 New features: - Experiments now enter a processing state, giving you a few extra days for post-run analysis. - You can now use multi-stage Dockerfiles when creating custom environments. - Deleted and older versions of files are now easier to retrieve directly in the file browser. - Environments can now be filtered by technique for quicker discovery. - The WebApp has been penetration tested by experts and is now proven watertight. https://status.dectris.cloud/incident/572750 Tue, 20 May 2025 12:00:07 -0000 https://status.dectris.cloud/incident/572750#fd254a3464208ee1966ab275acccbfe3644184c5aa0a5cbd251bce829aa005a6 New features: - Experiments now enter a processing state, giving you a few extra days for post-run analysis. - You can now use multi-stage Dockerfiles when creating custom environments. - Deleted and older versions of files are now easier to retrieve directly in the file browser. - Environments can now be filtered by technique for quicker discovery. - The WebApp has been penetration tested by experts and is now proven watertight. https://status.dectris.cloud/incident/553064 Mon, 28 Apr 2025 14:00:32 +0000 https://status.dectris.cloud/incident/553064#088f43fee524c88bd00123d12a15b338d2e050dc1da8050ddf777b4f4be6a284 Maintenance completed https://status.dectris.cloud/incident/553064 Mon, 28 Apr 2025 14:00:32 +0000 https://status.dectris.cloud/incident/553064#088f43fee524c88bd00123d12a15b338d2e050dc1da8050ddf777b4f4be6a284 Maintenance completed https://status.dectris.cloud/incident/553064 Mon, 28 Apr 2025 12:00:32 -0000 https://status.dectris.cloud/incident/553064#ee5c053c62652f2b7cbd8591c06acfc24ca47eec2211013643bc4500d89cda96 Release Notes — Version 1.0.5 Today marks a major milestone for our web application: We are officially moving out of the 0.x series — welcome to v1.0.5! 🚀 This production release introduces a powerful new foundation along with exciting new features, enhanced flexibility, major stability improvements, and a much smoother user experience. 🚀 Major New Features Jobs Are Here! Users can now create Job Templates, launch Jobs, and track Job statuses seamlessly. This brings structured, scalable computing workflows directly into the platform. Data Retrieval from Archived Storage You can now retrieve datasets between hot and archived storage at will—giving you full flexibility over your storage management. Environment Version Selection for Job Templates When creating Job Templates, you can choose a specific environment version rather than always defaulting to the latest—empowering you with greater control and reproducibility. Create Environment Versions from Sessions Environment creators can now save a live session as a new environment version—making it easy to iterate, experiment, and improve setups over time. Academic-Only Public Environments Public environments can now be restricted to academic users only, fostering collaboration and knowledge sharing within the academic community. User Type Prompt on Signup New users are prompted to identify themselves as academic or industry users. This enables tailored experiences, services, and access. ⚙️ Improvements to Stability and Usability Better File Uploads at Scale Uploading large numbers of files is now faster, more stable, and more resilient to network interruptions. Sponsor Selection Requirement When launching a session or running a job, users must now select a Sponsor. This makes usage attribution, tracking, and responsibility management simpler and clearer. View Logs from Previous Environment Versions Output logs are now available for older environment versions as well, making debugging, troubleshooting, and auditing easier. Cockpit UI/UX Enhancements The Cockpit has been cleaned up and improved: No more confusing disconnected messages when no detector is attached. Clearer messaging and a more intuitive overall experience. https://status.dectris.cloud/incident/553064 Mon, 28 Apr 2025 12:00:32 -0000 https://status.dectris.cloud/incident/553064#ee5c053c62652f2b7cbd8591c06acfc24ca47eec2211013643bc4500d89cda96 Release Notes — Version 1.0.5 Today marks a major milestone for our web application: We are officially moving out of the 0.x series — welcome to v1.0.5! 🚀 This production release introduces a powerful new foundation along with exciting new features, enhanced flexibility, major stability improvements, and a much smoother user experience. 🚀 Major New Features Jobs Are Here! Users can now create Job Templates, launch Jobs, and track Job statuses seamlessly. This brings structured, scalable computing workflows directly into the platform. Data Retrieval from Archived Storage You can now retrieve datasets between hot and archived storage at will—giving you full flexibility over your storage management. Environment Version Selection for Job Templates When creating Job Templates, you can choose a specific environment version rather than always defaulting to the latest—empowering you with greater control and reproducibility. Create Environment Versions from Sessions Environment creators can now save a live session as a new environment version—making it easy to iterate, experiment, and improve setups over time. Academic-Only Public Environments Public environments can now be restricted to academic users only, fostering collaboration and knowledge sharing within the academic community. User Type Prompt on Signup New users are prompted to identify themselves as academic or industry users. This enables tailored experiences, services, and access. ⚙️ Improvements to Stability and Usability Better File Uploads at Scale Uploading large numbers of files is now faster, more stable, and more resilient to network interruptions. Sponsor Selection Requirement When launching a session or running a job, users must now select a Sponsor. This makes usage attribution, tracking, and responsibility management simpler and clearer. View Logs from Previous Environment Versions Output logs are now available for older environment versions as well, making debugging, troubleshooting, and auditing easier. Cockpit UI/UX Enhancements The Cockpit has been cleaned up and improved: No more confusing disconnected messages when no detector is attached. Clearer messaging and a more intuitive overall experience. https://status.dectris.cloud/incident/541129 Tue, 08 Apr 2025 14:00:00 +0000 https://status.dectris.cloud/incident/541129#8baf9321dde1a782c8211f3cedc5d9f018e259c2962276270ff96c788bebbef4 Maintenance completed https://status.dectris.cloud/incident/541129 Tue, 08 Apr 2025 14:00:00 +0000 https://status.dectris.cloud/incident/541129#8baf9321dde1a782c8211f3cedc5d9f018e259c2962276270ff96c788bebbef4 Maintenance completed https://status.dectris.cloud/incident/541129 Tue, 08 Apr 2025 12:00:00 -0000 https://status.dectris.cloud/incident/541129#3d9226d5e6b1e451a738fb9529e6715d76cd4aac85e85fcf158a580ce7aa982a Access Update - New Session Credentials – The default session username and password have changed to cloud and dectris. This will be valid to every new session you create from today. New Features & Improvements - Selectable Filebrowser Folders – You can now select folders directly in the file browser for easier navigation and batch operations. Paused Mode – What used to be “Maintenance Mode” is now called “Paused Mode,” better reflecting its purpose. https://status.dectris.cloud/incident/541129 Tue, 08 Apr 2025 12:00:00 -0000 https://status.dectris.cloud/incident/541129#3d9226d5e6b1e451a738fb9529e6715d76cd4aac85e85fcf158a580ce7aa982a Access Update - New Session Credentials – The default session username and password have changed to cloud and dectris. This will be valid to every new session you create from today. New Features & Improvements - Selectable Filebrowser Folders – You can now select folders directly in the file browser for easier navigation and batch operations. Paused Mode – What used to be “Maintenance Mode” is now called “Paused Mode,” better reflecting its purpose. https://status.dectris.cloud/incident/534207 Tue, 25 Mar 2025 15:00:00 +0000 https://status.dectris.cloud/incident/534207#9581c9cc19d896b07211b7a75db58668d8e8d036bef76b900855e8fbe5b9535f Maintenance completed https://status.dectris.cloud/incident/534207 Tue, 25 Mar 2025 15:00:00 +0000 https://status.dectris.cloud/incident/534207#9581c9cc19d896b07211b7a75db58668d8e8d036bef76b900855e8fbe5b9535f Maintenance completed https://status.dectris.cloud/incident/534207 Tue, 25 Mar 2025 13:00:00 -0000 https://status.dectris.cloud/incident/534207#7d9539d68b8b968aed0bf07040d94376fbf99309a577b3781b93ccd409d84039 New Features & Improvements Dashboard for Usage Tracking – A new dashboard is now available to monitor your resource consumption in real time. Data Storage Location Visibility – The physical location of your stored data is now displayed directly in the file browser, giving you more transparency over your data. Bug Fixes & Enhancements Optimized Loading Times – Improved performance when loading editing environments and viewing HDF5 data. General bug fixes and UI clean-up for a smoother experience. https://status.dectris.cloud/incident/534207 Tue, 25 Mar 2025 13:00:00 -0000 https://status.dectris.cloud/incident/534207#7d9539d68b8b968aed0bf07040d94376fbf99309a577b3781b93ccd409d84039 New Features & Improvements Dashboard for Usage Tracking – A new dashboard is now available to monitor your resource consumption in real time. Data Storage Location Visibility – The physical location of your stored data is now displayed directly in the file browser, giving you more transparency over your data. Bug Fixes & Enhancements Optimized Loading Times – Improved performance when loading editing environments and viewing HDF5 data. General bug fixes and UI clean-up for a smoother experience. https://status.dectris.cloud/incident/525809 Tue, 11 Mar 2025 15:00:25 +0000 https://status.dectris.cloud/incident/525809#1e959d2d51767540b88c41df0a9df7de02f9a14987b84fd5cabb1a5eff27cf80 Maintenance completed https://status.dectris.cloud/incident/525809 Tue, 11 Mar 2025 15:00:25 +0000 https://status.dectris.cloud/incident/525809#1e959d2d51767540b88c41df0a9df7de02f9a14987b84fd5cabb1a5eff27cf80 Maintenance completed https://status.dectris.cloud/incident/525809 Tue, 11 Mar 2025 13:00:25 -0000 https://status.dectris.cloud/incident/525809#0837dc7bdb93e20a781124faafd6f992c003cb09e6ca4d678b8a2c40dfc761c7 New Features & Improvements - API Endpoint for Status Checks – Laboratory staff can now ping the hub and cloud status using a dedicated API endpoint. - Keyword Search for Experiments – Easily find your experiments by searching with relevant keywords. - Improved Large File Uploads – Uploading files larger than 5GB is now supported with a smoother and more user-friendly interface. Bug Fixes & Enhancements - General bug fixes and UI clean-up for a smoother experience. https://status.dectris.cloud/incident/525809 Tue, 11 Mar 2025 13:00:25 -0000 https://status.dectris.cloud/incident/525809#0837dc7bdb93e20a781124faafd6f992c003cb09e6ca4d678b8a2c40dfc761c7 New Features & Improvements - API Endpoint for Status Checks – Laboratory staff can now ping the hub and cloud status using a dedicated API endpoint. - Keyword Search for Experiments – Easily find your experiments by searching with relevant keywords. - Improved Large File Uploads – Uploading files larger than 5GB is now supported with a smoother and more user-friendly interface. Bug Fixes & Enhancements - General bug fixes and UI clean-up for a smoother experience. https://status.dectris.cloud/ Tue, 04 Mar 2025 06:07:57 +0000 https://status.dectris.cloud/#999f978ebc23d656e79c018685ef0f7d2824d1c228ecb46830fee45c4f8f924d Help Center recovered https://status.dectris.cloud/ Tue, 04 Mar 2025 06:03:04 +0000 https://status.dectris.cloud/#999f978ebc23d656e79c018685ef0f7d2824d1c228ecb46830fee45c4f8f924d Help Center went down https://status.dectris.cloud/incident/516139 Tue, 25 Feb 2025 15:00:28 +0000 https://status.dectris.cloud/incident/516139#6e29ab2a6cc42c364f29b275c9670bf345ad7cf63c8772b1d39a50ac7c902a5b Maintenance completed https://status.dectris.cloud/incident/516139 Tue, 25 Feb 2025 15:00:28 +0000 https://status.dectris.cloud/incident/516139#6e29ab2a6cc42c364f29b275c9670bf345ad7cf63c8772b1d39a50ac7c902a5b Maintenance completed https://status.dectris.cloud/incident/516139 Tue, 25 Feb 2025 13:00:28 -0000 https://status.dectris.cloud/incident/516139#3fa4f01ba736d9d17de5c18c4700bede56b2f5bc44c585aa2006f616d190c435 New Features & Improvements - Projects Overview Page – Managing your projects is now easier with a new centralized overview. - Facility Display in Public Areas – Users' facilities are now displayed in public areas for clearer identification. - Archive Data with Ease – PIs can now send data to archive storage directly through the WebApp. - Public Environments – Environments can now be made publicly accessible, provided they contain no proprietary information. - "Pro" Membership Added – Unlock enhanced features with our new Pro membership. - Ubuntu 24.04 Support – Create Environments using the latest Ubuntu version. Bug Fixes & Enhancements - General bug fixes and UI clean-up for a smoother experience. https://status.dectris.cloud/incident/516139 Tue, 25 Feb 2025 13:00:28 -0000 https://status.dectris.cloud/incident/516139#3fa4f01ba736d9d17de5c18c4700bede56b2f5bc44c585aa2006f616d190c435 New Features & Improvements - Projects Overview Page – Managing your projects is now easier with a new centralized overview. - Facility Display in Public Areas – Users' facilities are now displayed in public areas for clearer identification. - Archive Data with Ease – PIs can now send data to archive storage directly through the WebApp. - Public Environments – Environments can now be made publicly accessible, provided they contain no proprietary information. - "Pro" Membership Added – Unlock enhanced features with our new Pro membership. - Ubuntu 24.04 Support – Create Environments using the latest Ubuntu version. Bug Fixes & Enhancements - General bug fixes and UI clean-up for a smoother experience. https://status.dectris.cloud/incident/510375 Thu, 13 Feb 2025 11:00:28 +0000 https://status.dectris.cloud/incident/510375#e597629e266b6f2bd957659837e7b159c1faebd2114c851d7e88e5a9a5155a2b Maintenance completed https://status.dectris.cloud/incident/510375 Thu, 13 Feb 2025 11:00:28 +0000 https://status.dectris.cloud/incident/510375#e597629e266b6f2bd957659837e7b159c1faebd2114c851d7e88e5a9a5155a2b Maintenance completed https://status.dectris.cloud/incident/510375 Thu, 13 Feb 2025 08:00:28 -0000 https://status.dectris.cloud/incident/510375#c98c3a26bc695bf560a9dddccc7ab752880834bfe2a3bb9bc9120512eda6796e New Features & Improvements Mounting Projects in Sessions – Seamlessly integrate your projects into active sessions for a smoother workflow. Invite Collaborators with Ease – Add multiple collaborators using comma- or semicolon-separated lists—no more manual hassle! Storage Overview at a Glance – Quickly check your data storage usage directly from the cockpit overview. Bug Fixes & Enhancements Session Stability – We've fixed issues in session creation, ensuring all required fields are correctly set and blocking demo experiments from being mounted. Better Docker Build Insights – Environment updates now display Docker build outputs, giving you more visibility into the process. Accurate File Grouping – No missing files! We’ve improved file grouping to ensure everything is correctly counted and displayed. https://status.dectris.cloud/incident/510375 Thu, 13 Feb 2025 08:00:28 -0000 https://status.dectris.cloud/incident/510375#c98c3a26bc695bf560a9dddccc7ab752880834bfe2a3bb9bc9120512eda6796e New Features & Improvements Mounting Projects in Sessions – Seamlessly integrate your projects into active sessions for a smoother workflow. Invite Collaborators with Ease – Add multiple collaborators using comma- or semicolon-separated lists—no more manual hassle! Storage Overview at a Glance – Quickly check your data storage usage directly from the cockpit overview. Bug Fixes & Enhancements Session Stability – We've fixed issues in session creation, ensuring all required fields are correctly set and blocking demo experiments from being mounted. Better Docker Build Insights – Environment updates now display Docker build outputs, giving you more visibility into the process. Accurate File Grouping – No missing files! We’ve improved file grouping to ensure everything is correctly counted and displayed. https://status.dectris.cloud/incident/501279 Tue, 28 Jan 2025 15:00:48 +0000 https://status.dectris.cloud/incident/501279#37c60eac611cb3d9b01c90f4ab6d813312c1e7c2d1e8b474d713a41ce732d74f Maintenance completed https://status.dectris.cloud/incident/501279 Tue, 28 Jan 2025 15:00:48 +0000 https://status.dectris.cloud/incident/501279#37c60eac611cb3d9b01c90f4ab6d813312c1e7c2d1e8b474d713a41ce732d74f Maintenance completed https://status.dectris.cloud/incident/501279 Tue, 28 Jan 2025 13:00:48 -0000 https://status.dectris.cloud/incident/501279#e93818f30a95e358ef665e7392e245a58d5757e553e3cb72e161671dcc8d66e3 File Browser Updates: Display of the last updated timestamp for improved file tracking. Added the ability to copy file paths effortlessly. Directories: Manage your workspace effortlessly—create or delete directories directly from the file browser in the WebApp. Cockpit Enhancements: Realistic data acquisition details are now displayed, including accurate timestamps. Custom Environments: Create your own custom environments using a Dockerfile and supporting files. Launch Virtual Machines tailored to your specific needs! File Viewer: Now you can view any file, regardless of its extension, as a plain text file for maximum flexibility. Navigation: Your last selected experiment is now cached, making transitions between the file browser, logbook, and more smoother than ever. https://status.dectris.cloud/incident/501279 Tue, 28 Jan 2025 13:00:48 -0000 https://status.dectris.cloud/incident/501279#e93818f30a95e358ef665e7392e245a58d5757e553e3cb72e161671dcc8d66e3 File Browser Updates: Display of the last updated timestamp for improved file tracking. Added the ability to copy file paths effortlessly. Directories: Manage your workspace effortlessly—create or delete directories directly from the file browser in the WebApp. Cockpit Enhancements: Realistic data acquisition details are now displayed, including accurate timestamps. Custom Environments: Create your own custom environments using a Dockerfile and supporting files. Launch Virtual Machines tailored to your specific needs! File Viewer: Now you can view any file, regardless of its extension, as a plain text file for maximum flexibility. Navigation: Your last selected experiment is now cached, making transitions between the file browser, logbook, and more smoother than ever. https://status.dectris.cloud/incident/491982 Tue, 14 Jan 2025 15:00:56 +0000 https://status.dectris.cloud/incident/491982#961bcb4cf5b2b133f1f2ab111e04557dfecc365cc6e06e9003a63788ef400757 Maintenance completed https://status.dectris.cloud/incident/491982 Tue, 14 Jan 2025 15:00:56 +0000 https://status.dectris.cloud/incident/491982#961bcb4cf5b2b133f1f2ab111e04557dfecc365cc6e06e9003a63788ef400757 Maintenance completed https://status.dectris.cloud/incident/491982 Tue, 14 Jan 2025 13:00:56 -0000 https://status.dectris.cloud/incident/491982#caabfcd4f51daedf7d5200a84359fa0c6919cd35ac1fda4b2e8c3c82311dae9f New Features Cockpit Updates: Uploaded files are now displayed sorted by timestamp for better tracking. Projects: Project Drive is now available. Manage files related to the same project, add collaborators, ans supporting files seamlessly. Filebrowser Enhancements: Improved layout fixes and added display of the last modified timestamp. File Preview: All text files can now be previewed directly for faster access. System Updates Session Timeout: Sessions are automatically terminated after a timeout for better resource management. Membership Limits: Sessions are now restricted based on membership type. Mounting Demo Experiments: Demo experiments can no longer be mounted in sessions. https://status.dectris.cloud/incident/491982 Tue, 14 Jan 2025 13:00:56 -0000 https://status.dectris.cloud/incident/491982#caabfcd4f51daedf7d5200a84359fa0c6919cd35ac1fda4b2e8c3c82311dae9f New Features Cockpit Updates: Uploaded files are now displayed sorted by timestamp for better tracking. Projects: Project Drive is now available. Manage files related to the same project, add collaborators, ans supporting files seamlessly. Filebrowser Enhancements: Improved layout fixes and added display of the last modified timestamp. File Preview: All text files can now be previewed directly for faster access. System Updates Session Timeout: Sessions are automatically terminated after a timeout for better resource management. Membership Limits: Sessions are now restricted based on membership type. Mounting Demo Experiments: Demo experiments can no longer be mounted in sessions. https://status.dectris.cloud/incident/469183 Wed, 04 Dec 2024 16:00:00 +0000 https://status.dectris.cloud/incident/469183#34e72232af1c50dd2d32b6a2fd25010757d5c89d71bb9a34beafb62634436edd Maintenance completed https://status.dectris.cloud/incident/469183 Wed, 04 Dec 2024 16:00:00 +0000 https://status.dectris.cloud/incident/469183#34e72232af1c50dd2d32b6a2fd25010757d5c89d71bb9a34beafb62634436edd Maintenance completed https://status.dectris.cloud/incident/469183 Wed, 04 Dec 2024 14:00:00 -0000 https://status.dectris.cloud/incident/469183#695dc8b3ca653b65a9e6e09aac25ce8717405d7be5b9c29d7b340ddfc1e01abe New WebApp Features: - Sessions: Now available in Production: Sessions. As a user, you are able to spin up a virtual machine based on our Ubuntu Desktop Environment. Mount your experiments and do your data analysis! - Improved File Preview: Multi-file carousel added to the file browser for smoother browsing. - Personal Data Drive: Folders are now visible for better organization. - Directory Rename: raw_data renamed to raw in experiments (may take a week to apply). API Updates: - Maintenance Mode Control: Enable or disable maintenance mode via the external API. - Auxiliary Directory Uploads: Upload files directly to the auxiliary directory of active experiments through the API. https://status.dectris.cloud/incident/469183 Wed, 04 Dec 2024 14:00:00 -0000 https://status.dectris.cloud/incident/469183#695dc8b3ca653b65a9e6e09aac25ce8717405d7be5b9c29d7b340ddfc1e01abe New WebApp Features: - Sessions: Now available in Production: Sessions. As a user, you are able to spin up a virtual machine based on our Ubuntu Desktop Environment. Mount your experiments and do your data analysis! - Improved File Preview: Multi-file carousel added to the file browser for smoother browsing. - Personal Data Drive: Folders are now visible for better organization. - Directory Rename: raw_data renamed to raw in experiments (may take a week to apply). API Updates: - Maintenance Mode Control: Enable or disable maintenance mode via the external API. - Auxiliary Directory Uploads: Upload files directly to the auxiliary directory of active experiments through the API. https://status.dectris.cloud/incident/456415 Tue, 05 Nov 2024 14:00:59 +0000 https://status.dectris.cloud/incident/456415#9a2e944fc5eaf9d717bfc18cc76a7488e58fc1cfa191e42d562f6d61fe31b123 Maintenance completed https://status.dectris.cloud/incident/456415 Tue, 05 Nov 2024 14:00:59 +0000 https://status.dectris.cloud/incident/456415#9a2e944fc5eaf9d717bfc18cc76a7488e58fc1cfa191e42d562f6d61fe31b123 Maintenance completed https://status.dectris.cloud/incident/456415 Tue, 05 Nov 2024 13:00:59 -0000 https://status.dectris.cloud/incident/456415#67573fc6dfd810e1210a1a67856a18d2b745f5d7f9a9c8c4efd86fa865c0fca9 API Enhancements: - You can now filter results by keywords via the API. - Switching between maintenance mode and operation mode using the API is now possible. Bug Fix: - The "Go to cockpit" button is now working correctly. Improvements: - In the DECTRIS Data session, double-clicking on an experiment now takes you directly to the root folder. https://status.dectris.cloud/incident/456415 Tue, 05 Nov 2024 13:00:59 -0000 https://status.dectris.cloud/incident/456415#67573fc6dfd810e1210a1a67856a18d2b745f5d7f9a9c8c4efd86fa865c0fca9 API Enhancements: - You can now filter results by keywords via the API. - Switching between maintenance mode and operation mode using the API is now possible. Bug Fix: - The "Go to cockpit" button is now working correctly. Improvements: - In the DECTRIS Data session, double-clicking on an experiment now takes you directly to the root folder. https://status.dectris.cloud/incident/435650 Tue, 08 Oct 2024 13:25:25 +0000 https://status.dectris.cloud/incident/435650#0c795cec27f97e7fea0ec155bb187cb806a5f15ac01482e8fe74da74b55331af Maintenance completed https://status.dectris.cloud/incident/435650 Tue, 08 Oct 2024 13:25:25 +0000 https://status.dectris.cloud/incident/435650#0c795cec27f97e7fea0ec155bb187cb806a5f15ac01482e8fe74da74b55331af Maintenance completed https://status.dectris.cloud/incident/435650 Tue, 08 Oct 2024 12:30:58 -0000 https://status.dectris.cloud/incident/435650#d75e46dbcecde4aec5feb0cdc202e92a07253b1f61e0afe193a6ea4b41f91607 The WebApp will be upgraded to the latest version, v0.2.5. New features: - Text and image viewing from the file browser - Log in available with ORCiD - UI improvements https://status.dectris.cloud/incident/435650 Tue, 08 Oct 2024 12:30:58 -0000 https://status.dectris.cloud/incident/435650#d75e46dbcecde4aec5feb0cdc202e92a07253b1f61e0afe193a6ea4b41f91607 The WebApp will be upgraded to the latest version, v0.2.5. New features: - Text and image viewing from the file browser - Log in available with ORCiD - UI improvements