Incidents | DECTRIS CLOUD Incidents reported on status page for DECTRIS CLOUD https://status.dectris.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/f3c5ef6d8f10a1cc4b5e637fb03124a7.png Incidents | DECTRIS CLOUD https://status.dectris.cloud/ en Homepage recovered https://status.dectris.cloud/ Mon, 30 Mar 2026 14:57:48 +0000 https://status.dectris.cloud/#8e78b534b9d687de6e1ecf09b6fafb81fc3ce3ab6881923ca300fb057a29f174 Homepage recovered Homepage went down https://status.dectris.cloud/ Mon, 30 Mar 2026 14:54:45 +0000 https://status.dectris.cloud/#8e78b534b9d687de6e1ecf09b6fafb81fc3ce3ab6881923ca300fb057a29f174 Homepage went down WebApp recovered https://status.dectris.cloud/ Wed, 18 Mar 2026 15:31:17 +0000 https://status.dectris.cloud/#d55e566c908346b7d0a233824430bafe456e7fcb0e62c60a02896bba79e9d5f6 WebApp recovered WebApp went down https://status.dectris.cloud/ Wed, 18 Mar 2026 15:28:21 +0000 https://status.dectris.cloud/#d55e566c908346b7d0a233824430bafe456e7fcb0e62c60a02896bba79e9d5f6 WebApp went down Help Center recovered https://status.dectris.cloud/ Mon, 09 Mar 2026 22:36:34 +0000 https://status.dectris.cloud/#040dfb5cd6e2c773e313b9cafa6f7e14eedcbe8593ea79b81dc8364f353e048d Help Center recovered Help Center went down https://status.dectris.cloud/ Mon, 09 Mar 2026 22:31:21 +0000 https://status.dectris.cloud/#040dfb5cd6e2c773e313b9cafa6f7e14eedcbe8593ea79b81dc8364f353e048d Help Center went down Help Center recovered https://status.dectris.cloud/ Sun, 08 Mar 2026 19:54:39 +0000 https://status.dectris.cloud/#9763584d49ad629b2bf9b9f61f93a372cdf42ddf3e54b8a016fb0d1ef7a448f8 Help Center recovered Help Center went down https://status.dectris.cloud/ Sun, 08 Mar 2026 19:49:13 +0000 https://status.dectris.cloud/#9763584d49ad629b2bf9b9f61f93a372cdf42ddf3e54b8a016fb0d1ef7a448f8 Help Center went down WebApp v1.3.7 scheduled to be released https://status.dectris.cloud/incident/842214 Fri, 06 Mar 2026 08:00:10 -0000 https://status.dectris.cloud/incident/842214#3171f988e990977797b9b14f2833087a3d6623e2db25d25ed384946748622278 Share Job Results with a Simple Link Sharing job results is now easier than ever. You can quickly share an experiment or project to give others access to the related job results. In addition, you can copy a direct link to a job result and send it to anyone: even users who are not logged in to DECTRIS CLOUD can view the shared result. This makes collaboration smoother, whether you’re sharing findings with colleagues, external partners, or stakeholders who just need to review the outcome. Search Jobs by Laboratory Name You can now search for jobs using the laboratory name. This enhancement improves discoverability across larger organizations and multi-team setups, making it easier to locate relevant jobs when working across projects or labs. Run Jobs on Environments Created from Sessions Environments that were created from a session can now be used directly to run jobs. This closes the loop between exploratory session work and structured job execution, allowing you to turn interactive work into reproducible, automated workflows without additional setup. Help Center recovered https://status.dectris.cloud/ Thu, 26 Feb 2026 14:12:41 +0000 https://status.dectris.cloud/#091481f483ba58f0204b4c889ce1041f00bff47b5410a9c4e6ad637b4805d868 Help Center recovered Help Center went down https://status.dectris.cloud/ Thu, 26 Feb 2026 14:09:53 +0000 https://status.dectris.cloud/#091481f483ba58f0204b4c889ce1041f00bff47b5410a9c4e6ad637b4805d868 Help Center went down Help Center recovered https://status.dectris.cloud/ Sun, 22 Feb 2026 20:42:42 +0000 https://status.dectris.cloud/#e43d2afa60399a810bba0436e3f19df46365fea30d460b525510d4af298797c5 Help Center recovered Help Center went down https://status.dectris.cloud/ Sun, 22 Feb 2026 20:39:29 +0000 https://status.dectris.cloud/#e43d2afa60399a810bba0436e3f19df46365fea30d460b525510d4af298797c5 Help Center went down Help Center recovered https://status.dectris.cloud/ Sat, 21 Feb 2026 13:24:35 +0000 https://status.dectris.cloud/#aacfc773baca204a4778eead3a636269876e051288b6ee50745da49453a6f838 Help Center recovered Help Center went down https://status.dectris.cloud/ Sat, 21 Feb 2026 13:22:37 +0000 https://status.dectris.cloud/#aacfc773baca204a4778eead3a636269876e051288b6ee50745da49453a6f838 Help Center went down WebApp v1.3.6 scheduled to be released https://status.dectris.cloud/incident/826523 Tue, 17 Feb 2026 13:00:25 -0000 https://status.dectris.cloud/incident/826523#9a8ab49f5f1f46d1b49d995f433c4bb497f6c47de553da5da01a0f768c739cd5 Clearer Error Messages for Failed Jobs When a job fails, DECTRIS CLOUD now provides more informative and actionable error messages. This makes it easier to understand the cause of failures, troubleshoot issues, and get your workflows back on track more quickly. Platform-Wide Stability Improvements We’ve made multiple stability and reliability improvements across the platform. These under-the-hood enhancements reduce unexpected behavior and improve overall performance, ensuring a more robust experience in day-to-day usage. Help Center recovered https://status.dectris.cloud/ Thu, 12 Feb 2026 14:12:34 +0000 https://status.dectris.cloud/#46835371d18295a7e6500ec74702c51e4648cdd543a91ad78cc12f66c93221cb Help Center recovered Help Center went down https://status.dectris.cloud/ Thu, 12 Feb 2026 14:09:58 +0000 https://status.dectris.cloud/#46835371d18295a7e6500ec74702c51e4648cdd543a91ad78cc12f66c93221cb Help Center went down WebApp v1.3.5 scheduled to be released https://status.dectris.cloud/incident/816776 Wed, 04 Feb 2026 08:00:05 -0000 https://status.dectris.cloud/incident/816776#682e650e7357c0f9a0278d93dd42ca639199850d01845635cfe5e73fc651936b New Features & Improvements Clearer UX and Better Error Feedback We’ve streamlined the user experience across the platform, with clearer messages when something goes wrong. Errors and edge cases are now explained more clearly, helping you understand what happened and how to move forward. Folder Management: Archive, Download, and Delete You can now manage folders more flexibly. Archiving, downloading, and deleting folders is supported, making it easier to organize your data, clean up unused structures, and move results outside of DECTRIS CLOUD when needed. Enhanced Job Management from the Table Overview Managing jobs is now faster and more powerful directly from the jobs table: Stop a running job instantly from the overview Re-run a job with the same parameters in one click Re-run a job while tweaking parameters View the lineage of jobs to see all related re-runs and iterations These additions make it much easier to iterate on analyses, compare results, and manage long-running workflows without navigating away from the overview. Help Center recovered https://status.dectris.cloud/ Mon, 02 Feb 2026 17:34:03 +0000 https://status.dectris.cloud/#e10d905ca3cb6760bbd65fa29c45425e9deabbe5d94956b6ee480f09f9b604a5 Help Center recovered Help Center went down https://status.dectris.cloud/ Mon, 02 Feb 2026 17:31:37 +0000 https://status.dectris.cloud/#e10d905ca3cb6760bbd65fa29c45425e9deabbe5d94956b6ee480f09f9b604a5 Help Center went down Help Center recovered https://status.dectris.cloud/ Mon, 26 Jan 2026 21:39:34 +0000 https://status.dectris.cloud/#625c027e5b9fff50df6ed18d77f99635440654cc520475d1d57e49354224d9ed Help Center recovered Help Center went down https://status.dectris.cloud/ Mon, 26 Jan 2026 21:37:32 +0000 https://status.dectris.cloud/#625c027e5b9fff50df6ed18d77f99635440654cc520475d1d57e49354224d9ed Help Center went down WebApp v1.3.4 scheduled to be released https://status.dectris.cloud/incident/808092 Tue, 20 Jan 2026 13:00:08 -0000 https://status.dectris.cloud/incident/808092#7befd544a12313c290e8009db917901421c8517bfe2464a0efd12756eca24654 New Features & Improvements Conda Support for Python Environments Python environments now support conda. You can define your dependencies using an environment.yml file, making it easier to manage packages, ensure reproducibility, and align your environments with existing conda-based workflows. Data File Browser The data file browser has been cleaned up for easier navigation. Experiments and Projects are now easier to explore, helping you find and manage your data more efficiently. Enhanced Input Variable Configuration for Job Templates Job templates now support additional metadata for input variables. You can add descriptions and units, and mark inputs as advanced to keep common workflows simple while still offering flexibility for expert users. WebApp recovered https://status.dectris.cloud/ Mon, 19 Jan 2026 00:01:27 +0000 https://status.dectris.cloud/#3140c89c55bddd2efff18b836fecaaa1bde660440f6f0927cd02cc786ba9d59b WebApp recovered WebApp went down https://status.dectris.cloud/ Sun, 18 Jan 2026 23:49:35 +0000 https://status.dectris.cloud/#3140c89c55bddd2efff18b836fecaaa1bde660440f6f0927cd02cc786ba9d59b WebApp went down WebApp recovered https://status.dectris.cloud/ Thu, 15 Jan 2026 15:40:23 +0000 https://status.dectris.cloud/#ef55a898c5a4e5b598e05948a6d1d75fd027e99c5761f555f61f0b16de0d2496 WebApp recovered WebApp went down https://status.dectris.cloud/ Thu, 15 Jan 2026 15:38:26 +0000 https://status.dectris.cloud/#ef55a898c5a4e5b598e05948a6d1d75fd027e99c5761f555f61f0b16de0d2496 WebApp went down WebApp v1.3.3 scheduled to be released https://status.dectris.cloud/incident/799389 Tue, 06 Jan 2026 13:00:40 -0000 https://status.dectris.cloud/incident/799389#93562850d5270364f5153cb97d9279592aca017cc4434cfb5071c30e399c6cb2 New Features & Improvements Python-Based Jobs Jobs no longer have to be defined only as bash scripts. You can now create jobs using a Python script directly, making it easier to write, read, and maintain more complex logic. This is especially useful for data processing, analysis pipelines, and workflows that are already Python-centric. More Robust File Uploading We’ve fixed an issue where the webapp file uploader could drop files during upload. File uploads are now more reliable and robust, ensuring that all selected files are properly uploaded and available for your workflows. WebApp v1.3.2 scheduled to be released https://status.dectris.cloud/incident/785037 Tue, 09 Dec 2025 13:00:00 -0000 https://status.dectris.cloud/incident/785037#8fa3d76f3e856d67143d1f8c7caa2ecb09c8c6ff253f8147c91612eea8ed26fb Redesigned Job Overview The job overview page has been completely redesigned for better readability and structure. Information about your jobs is now organized more clearly, making it easier to review key details, monitor progress, and understand job outcomes at a glance. This improved layout provides a more intuitive experience when managing and comparing your computational workflows. Reimplemented Onboarding Experience We’ve reimagined the onboarding flow from the ground up to make getting started in DECTRIS CLOUD faster and smoother. New users are now guided more clearly through setup steps, environment creation, and first job execution. Whether you’re new to DECTRIS CLOUD or revisiting it after some time, the new onboarding ensures a seamless and more welcoming start. Homepage recovered https://status.dectris.cloud/ Fri, 05 Dec 2025 09:14:30 +0000 https://status.dectris.cloud/#04662c0a2020d7c2988a9a019a6e05439c1c82c7e6bf66749dcffb456cb3a608 Homepage recovered Homepage went down https://status.dectris.cloud/ Fri, 05 Dec 2025 08:50:05 +0000 https://status.dectris.cloud/#04662c0a2020d7c2988a9a019a6e05439c1c82c7e6bf66749dcffb456cb3a608 Homepage went down WebApp v1.3.1 scheduled to be released https://status.dectris.cloud/incident/773792 Tue, 25 Nov 2025 13:00:07 -0000 https://status.dectris.cloud/incident/773792#584a9804a550a87d4d752da89c0a9d8c0539a56b8262ed103dd5c2bdbf220cee New Features & Improvements Usage Statistics for Environments & Job Templates You can now see how your environments and job templates are being used with a dedicated statistics view. By clicking the statistics button, you’ll get an overview of: How many sessions were started from an environment How many jobs were run from a job template How many users have used each environment or template This makes it easier to understand adoption, identify what’s actually used in practice, and decide which configurations to maintain, promote, or retire. Improved Job History Search The job history view now comes with better search capabilities, so you can more quickly find past runs. Searching and filtering jobs is more powerful and responsive, helping you track down the right execution when you’re comparing results, troubleshooting, or re-running previous analyses. Help Center recovered https://status.dectris.cloud/ Wed, 12 Nov 2025 19:35:19 +0000 https://status.dectris.cloud/#9b891f1a47f24bc6c100f5037fbec881020139920f4d7254d3a45d3bbf78a84a Help Center recovered Help Center went down https://status.dectris.cloud/ Wed, 12 Nov 2025 19:30:17 +0000 https://status.dectris.cloud/#9b891f1a47f24bc6c100f5037fbec881020139920f4d7254d3a45d3bbf78a84a Help Center went down WebApp v1.3.0 scheduled to be released https://status.dectris.cloud/incident/762202 Tue, 11 Nov 2025 13:00:15 -0000 https://status.dectris.cloud/incident/762202#8d67670aa4b62ed74531bf10e2060397efc51cd1f5c039ccfacb76e88223a29b Re-Run Jobs with a Single Click You can now easily re-run any previous job with just one click. Whether you’re repeating an analysis, testing updated parameters, or verifying results, re-running a job now sets everything up for you automatically. You can also tweak parameters before starting if needed — giving you the flexibility to adjust and iterate without reconfiguring from scratch. This feature makes reproducing results and refining workflows faster than ever. File Preview in Job Selection Selecting files for job runs just got easier! A built-in file preview is now available in the run-job interface, allowing you to quickly inspect files before selecting them. No more guessing filenames or switching back and forth — you can confidently pick the right inputs for your analysis right from the start. Help Center recovered https://status.dectris.cloud/ Sat, 08 Nov 2025 02:39:33 +0000 https://status.dectris.cloud/#483eeba5b8ec935ac0c3f1902e175d32195ff4ea941401f72f49ab4f4dcda9be Help Center recovered Help Center went down https://status.dectris.cloud/ Sat, 08 Nov 2025 02:37:32 +0000 https://status.dectris.cloud/#483eeba5b8ec935ac0c3f1902e175d32195ff4ea941401f72f49ab4f4dcda9be Help Center went down Help Center recovered https://status.dectris.cloud/ Wed, 29 Oct 2025 03:01:26 +0000 https://status.dectris.cloud/#911ae160159442bdbbbb310d397e87b0e78000eae4c0cd98088af86673889d8c Help Center recovered Help Center went down https://status.dectris.cloud/ Wed, 29 Oct 2025 02:58:54 +0000 https://status.dectris.cloud/#911ae160159442bdbbbb310d397e87b0e78000eae4c0cd98088af86673889d8c Help Center went down WebApp v1.2.9 scheduled to be released https://status.dectris.cloud/incident/752786 Tue, 28 Oct 2025 13:00:35 -0000 https://status.dectris.cloud/incident/752786#783142a3641664df32c82ead5872b65e4466b28de6a22f19978acd7a5b39b38b New Features & Improvements Project History and File Restoration Projects now include full file history! You can review, retrieve, and restore older file versions directly from your project, ensuring that important data or previous states are never lost. This makes tracking changes and recovering earlier work much simpler. Usability Fixes and Improvements We’ve introduced several usability upgrades throughout the interface: Environment Updates: You can now update the operating system version of your environments for improved compatibility. Run Job Widget: Navigation and path selection have been refined for a smoother experience. Cockpit Timestamps: All timestamps now display correctly. Delete Unused Environments It’s now possible to delete environments that are no longer needed. This helps keep your workspace organized and decluttered, ensuring only active or relevant setups remain available. Collaborative Job Results Overview The Job Results view has been expanded! You can now see all jobs from every experiment and project you are part of—not just your own. This enables true collaboration by providing a complete overview of team activity and shared results. WebApp v1.2.8 scheduled to be released https://status.dectris.cloud/incident/743367 Tue, 14 Oct 2025 12:00:35 -0000 https://status.dectris.cloud/incident/743367#29384df9acb87e790c32ca6159769f8d7c9d3dd8df4826012b37ae27332f7a91 Faster Session Startup We’ve reworked how sessions are launched behind the scenes, and the result is a big step forward: sessions now start up much faster on the very first run. This means less waiting and more time focusing on your experiments and analyses. Whether you’re starting fresh after creating a new environment or spinning up a session to process data, the improved responsiveness will be immediately clear. To unlock this improvement, you’ll need to rebuild your environment once. After rebuilding, every session started from that environment will benefit from the enhanced startup performance. This is a small one-time action that pays off with smoother, faster workflows. For scientists and teams who start and stop sessions frequently, this change is particularly impactful. Faster startups translate to fewer interruptions, easier iteration, and more time spent on research rather than waiting for infrastructure. It also makes it easier to collaborate, as colleagues can now access working sessions more quickly when environments are shared or reused. Help Center recovered https://status.dectris.cloud/ Thu, 25 Sep 2025 19:19:53 +0000 https://status.dectris.cloud/#a20a70d0304e3ea372ab92e093cac5f8a68cdede5bea895e53b03e5756f1d1a0 Help Center recovered Help Center went down https://status.dectris.cloud/ Thu, 25 Sep 2025 19:17:53 +0000 https://status.dectris.cloud/#a20a70d0304e3ea372ab92e093cac5f8a68cdede5bea895e53b03e5756f1d1a0 Help Center went down WebApp v1.2.7 scheduled to be released https://status.dectris.cloud/incident/729891 Tue, 23 Sep 2025 14:00:49 -0000 https://status.dectris.cloud/incident/729891#442f92ac1a412452e034ea6728eaeb64ca853e1a438fe28576fff2aa7023e615 Adjust Session Duration for Stopped Sessions You can now change the duration of a stopped session before restarting it. This gives you full control to reconfigure how long your next run should last. Dynamic Project Sponsor Updates It’s now possible to change the sponsor of a project at any time. This makes it easier to manage who pays for storage and resources without disrupting your workflows. Mobile Sign-Up Page Creating an account on DECTRIS CLOUD is now possible directly from your mobile device. This is the first step in bringing more mobile functionality - stay tuned for more features coming soon! Path Selection in Job Templates When running jobs, you can now search for and select experiment or project paths instead of scrolling through long lists. This makes configuring job inputs much faster and more precise. Help Center recovered https://status.dectris.cloud/ Sun, 21 Sep 2025 20:49:02 +0000 https://status.dectris.cloud/#d75398fc25c1f4de639b9051d0497575f81d851ffe6c1cc21a14a03690175051 Help Center recovered Help Center went down https://status.dectris.cloud/ Sun, 21 Sep 2025 20:46:20 +0000 https://status.dectris.cloud/#d75398fc25c1f4de639b9051d0497575f81d851ffe6c1cc21a14a03690175051 Help Center went down WebApp v1.2.6 scheduled to be released https://status.dectris.cloud/incident/720979 Tue, 09 Sep 2025 12:00:50 -0000 https://status.dectris.cloud/incident/720979#fbc3999a03faa30c0491d5b1b3cf850d74955a3599d3afc066388e43c7a6fd54 New Features & Improvements Public Environment Source Access You can now view the source details of public environments directly. This improves transparency, reproducibility, and makes it easier to understand how environments are built. HTML File Viewer We’ve added a native HTML file viewer in the file browser, allowing you to open and inspect HTML files without leaving DECTRIS CLOUD. Editable JSON Viewer in Job Template Creation When creating job templates, the integrated JSON viewer is now fully editable. This gives advanced users greater control over fine-tuning and customizing job definitions. WebApp v1.2.5 scheduled to be released https://status.dectris.cloud/incident/712608 Tue, 26 Aug 2025 14:00:00 -0000 https://status.dectris.cloud/incident/712608#45282ad431d2b65b4e7baac9d207769f1add3aa18dda77b1a95f95aa48d2269d New Features & Improvements Jobs API: Add Any Public Job to a Slot You can now use the Jobs API to add any public job to a job slot, giving you more flexibility when integrating external or shared jobs into your workflows. Projects Mounting Issue Resolved A performance issue that prevented certain projects from being mounted in sessions has been fixed, ensuring smoother session startup and data access. Clickable Links in Environment Descriptions Links included in environment descriptions are now fully clickable, making it easier to access related resources and documentation. Help Center recovered https://status.dectris.cloud/ Wed, 20 Aug 2025 15:44:17 +0000 https://status.dectris.cloud/#5b0c0125560d50525c613e3e2e5d0493ac27d6bc96a320b847a49143fde43dad Help Center recovered Help Center went down https://status.dectris.cloud/ Wed, 20 Aug 2025 15:35:30 +0000 https://status.dectris.cloud/#5b0c0125560d50525c613e3e2e5d0493ac27d6bc96a320b847a49143fde43dad Help Center went down Help Center recovered https://status.dectris.cloud/ Wed, 20 Aug 2025 14:14:18 +0000 https://status.dectris.cloud/#f7c3e2d88771806e1c9eb17ea8f3ee66f7b39a85d1fd328a044825bce03972e4 Help Center recovered Help Center went down https://status.dectris.cloud/ Wed, 20 Aug 2025 14:05:21 +0000 https://status.dectris.cloud/#f7c3e2d88771806e1c9eb17ea8f3ee66f7b39a85d1fd328a044825bce03972e4 Help Center went down Help Center recovered https://status.dectris.cloud/ Wed, 20 Aug 2025 13:49:59 +0000 https://status.dectris.cloud/#f7b9efd9c93fe82e018bfe034712553ab5a75f12ac93ca5ea24927646704b99b Help Center recovered Help Center went down https://status.dectris.cloud/ Wed, 20 Aug 2025 13:43:59 +0000 https://status.dectris.cloud/#f7b9efd9c93fe82e018bfe034712553ab5a75f12ac93ca5ea24927646704b99b Help Center went down Help Center recovered https://status.dectris.cloud/ Wed, 20 Aug 2025 13:32:06 +0000 https://status.dectris.cloud/#94223a3de53a673456e9ba9e6dbea431102fc96660b65748eecdfde8aa144a98 Help Center recovered Help Center went down https://status.dectris.cloud/ Wed, 20 Aug 2025 13:05:51 +0000 https://status.dectris.cloud/#94223a3de53a673456e9ba9e6dbea431102fc96660b65748eecdfde8aa144a98 Help Center went down Help Center recovered https://status.dectris.cloud/ Wed, 20 Aug 2025 13:01:40 +0000 https://status.dectris.cloud/#4558674ff30232652097a76fb2bb399919ef7ed87790063dd1e34d77f399c8ed Help Center recovered Help Center went down https://status.dectris.cloud/ Wed, 20 Aug 2025 12:52:39 +0000 https://status.dectris.cloud/#4558674ff30232652097a76fb2bb399919ef7ed87790063dd1e34d77f399c8ed Help Center went down WebApp v1.2.4 scheduled to be released https://status.dectris.cloud/incident/704722 Tue, 12 Aug 2025 12:00:47 -0000 https://status.dectris.cloud/incident/704722#24f33f59729ee3cbda9c702e60a98688128c164c5acfac1e78aa265f8271cdbc New Features & Improvements Fork Environments You can now fork an existing environment to create a completely new one—independent from its version history. This is ideal when you want to explore or diverge from a configuration without increasing its version. Improved Job Search The job search is now more powerful: you can search using partial strings and find jobs even faster. No need to remember exact job names anymore. Sponsor Can Be Changed for Stopped Sessions You now have full flexibility to assign a new sponsor to any stopped session, regardless of how it was initially configured. This helps align resource usage with current project needs. General Usability Improvements We’ve made multiple small enhancements across the interface for smoother navigation, cleaner interactions, and better responsiveness. WebApp v1.2.3 scheduled to be released https://status.dectris.cloud/incident/627035 Tue, 29 Jul 2025 12:00:41 -0000 https://status.dectris.cloud/incident/627035#d66d8a0fd080e50f57511f2043d029ac84ee57a02361dbe7963a6bed4b458e11 New Features & Improvements Save Sessions as New Environments You can now save a session as a new environment. This makes it easy to share your work with colleagues or reuse configurations for future experiments. PDB File Viewer Integration We’ve added native support for viewing PDB (Protein Data Bank) files directly in the file browser. This helps you inspect structural data without needing to use a session. Clearer Error Messages for Sessions When a session enters an error state, the UI now provides more informative messages explaining why, whenever we can. Help Center recovered https://status.dectris.cloud/ Mon, 28 Jul 2025 07:45:25 +0000 https://status.dectris.cloud/#c2879d68e2a319e56f8522216b9c766057b8e69ec23ff1ee763701d27a0acaa5 Help Center recovered Help Center went down https://status.dectris.cloud/ Mon, 28 Jul 2025 07:06:41 +0000 https://status.dectris.cloud/#c2879d68e2a319e56f8522216b9c766057b8e69ec23ff1ee763701d27a0acaa5 Help Center went down WebApp v1.2.2 scheduled to be released https://status.dectris.cloud/incident/618009 Tue, 15 Jul 2025 12:00:31 -0000 https://status.dectris.cloud/incident/618009#3d8c5b0ceb11a1ae70d4feb32c460e05628e979d4d549b0bbc8fa40e918c6aaf New Features & Improvements Run Jobs with Previous Template Versions You can now select earlier versions of a Job Template when starting a job. This adds reproducibility and flexibility when working with versioned pipelines. Improved File Selection for Job Runs Navigating and selecting input files during job setup is now simpler and more intuitive, especially for projects and experiments with extensive data. Update Environments from Older Versions Environments can now be updated from previous versions, making it easier to evolve setups while preserving configuration history. Job Template Versioning Now Supports Flexible Base Environments When creating a new version of a Job Template, you can now base it on a different version of the same environment. This helps ensure consistency and better alignment with your evolving analysis needs. More Detailed Job View The job detail view now includes richer metadata and runtime context, giving you greater visibility into job execution and outcomes. Enhanced Job Output Display Output files are now easier to locate and explore, with a clearer layout and live updates as your job progresses—so you can monitor results in real time. WebApp v1.2.1 scheduled to be released https://status.dectris.cloud/incident/613712 Tue, 01 Jul 2025 12:00:14 -0000 https://status.dectris.cloud/incident/613712#839582e3d3870615f4cd3abc593e0e5cfcd58bfc527a06797e2c96f9e7054dd4 New Features & Improvements Create Environments from Sessions You can now seamlessly create a new environment directly from any existing session. This enables faster setup of analysis workflows by reusing prior configurations and context. Restructured Menus for Usability We’ve revamped the navigation layout across the UI to improve discoverability and workflow clarity. Key actions and views are now grouped more logically, helping both new and returning users navigate faster. Projects Now Support Multiple Regions When creating a project, you can now select the region where it will reside. In addition to Europe, we’ve added support for the US and Asia. This provides better performance for distributed teams and ensures data stays close to your users or instrumentation. API-Triggered Jobs Now Visible in Output Table Jobs started programmatically through the external API are now fully represented in the UI. You can view their outputs, monitor progress, and track logs alongside manually triggered jobs. Help Center recovered https://status.dectris.cloud/ Sun, 29 Jun 2025 07:35:30 +0000 https://status.dectris.cloud/#0676039d3371f3c52103c5aae72b248e9bb831e5d0b959e4f9cfa197d1335468 Help Center recovered Help Center went down https://status.dectris.cloud/ Sun, 29 Jun 2025 07:32:49 +0000 https://status.dectris.cloud/#0676039d3371f3c52103c5aae72b248e9bb831e5d0b959e4f9cfa197d1335468 Help Center went down WebApp v1.2.0 scheduled to be released https://status.dectris.cloud/incident/605187 Tue, 17 Jun 2025 12:00:31 -0000 https://status.dectris.cloud/incident/605187#893ba978f047a0bf4a823298cb5a0807006b804a2ae2a05ce7a2619f009a9c37 New Features & Improvements Dashboard: Easy access to tools, clear overview of running tasks to facilitate your experience. Stop Jobs: You can now halt running jobs directly from the interface and force quit anything that should not be running. Support for Large File Downloads: Experiment outputs and datasets larger than 100 MB can now be downloaded via the UI. This enables smoother data extraction for downstream analysis. Deleted Data Recovery in Experiments: Mistakenly deleted experimental files can now be restored via the experiment history panel. This provides a safety net for active and collaborative environments. Project Logbooks: Each project now includes an integrated logbook where users can manually or automatically record notes, status updates, and key outcomes, maintaining traceability throughout the experimental cycle. External API Job Triggers: Job executions can now be initiated programmatically via the DECTRIS CLOUD external API. Ideal for automated lab setups and integrated scheduling systems. Lab-Level Usage Dashboard in Cockpit: The Cockpit now displays aggregate CPU-hour and GPU-hour consumption across the entire lab, for quota management and billing transparency. License-Based Access Model: We’ve transitioned to license-based access, improving clarity in entitlement, role management, and compliance with institutional agreements. Sponsorship Requirements Introduced: Environments, job templates, and projects must now be linked to a valid sponsor for better management of resource provisioning. WebApp v1.1.1 scheduled to be released https://status.dectris.cloud/incident/596296 Tue, 03 Jun 2025 14:00:06 -0000 https://status.dectris.cloud/incident/596296#57dbdddf940842bf75c56a8c2979e24e71fd9b9c2d1106022f1c3a4c4225e973 New Features & Improvements Smarter Environment Filtering : A new technique filter makes it easier to find exactly the environments you need for your work. Clearer Experiment Status : We’ve updated experiment state naming: “Preparation” is now called “Setup,” and a new “Processing” state has been added for better clarity. Improved Job Table Overview : Jobs now display timestamps and link directly to the File Browser – giving you more context and faster access. Experiments in Projects : You can now add experiments directly to projects, helping you stay organized and focused. Public Job Templates : Build faster with job templates that are now shareable and reusable across your team. Resource Usage at a Glance : The Cockpit now gives you a clear overview of your CPUh and GPUh consumption—track usage with confidence. WebApp v1.1.0 scheduled to be released https://status.dectris.cloud/incident/572750 Tue, 20 May 2025 12:00:07 -0000 https://status.dectris.cloud/incident/572750#fd254a3464208ee1966ab275acccbfe3644184c5aa0a5cbd251bce829aa005a6 New features: - Experiments now enter a processing state, giving you a few extra days for post-run analysis. - You can now use multi-stage Dockerfiles when creating custom environments. - Deleted and older versions of files are now easier to retrieve directly in the file browser. - Environments can now be filtered by technique for quicker discovery. - The WebApp has been penetration tested by experts and is now proven watertight. WebApp v1.0.5 scheduled to be released https://status.dectris.cloud/incident/553064 Mon, 28 Apr 2025 12:00:32 -0000 https://status.dectris.cloud/incident/553064#ee5c053c62652f2b7cbd8591c06acfc24ca47eec2211013643bc4500d89cda96 Release Notes — Version 1.0.5 Today marks a major milestone for our web application: We are officially moving out of the 0.x series — welcome to v1.0.5! 🚀 This production release introduces a powerful new foundation along with exciting new features, enhanced flexibility, major stability improvements, and a much smoother user experience. 🚀 Major New Features Jobs Are Here! Users can now create Job Templates, launch Jobs, and track Job statuses seamlessly. This brings structured, scalable computing workflows directly into the platform. Data Retrieval from Archived Storage You can now retrieve datasets between hot and archived storage at will—giving you full flexibility over your storage management. Environment Version Selection for Job Templates When creating Job Templates, you can choose a specific environment version rather than always defaulting to the latest—empowering you with greater control and reproducibility. Create Environment Versions from Sessions Environment creators can now save a live session as a new environment version—making it easy to iterate, experiment, and improve setups over time. Academic-Only Public Environments Public environments can now be restricted to academic users only, fostering collaboration and knowledge sharing within the academic community. User Type Prompt on Signup New users are prompted to identify themselves as academic or industry users. This enables tailored experiences, services, and access. ⚙️ Improvements to Stability and Usability Better File Uploads at Scale Uploading large numbers of files is now faster, more stable, and more resilient to network interruptions. Sponsor Selection Requirement When launching a session or running a job, users must now select a Sponsor. This makes usage attribution, tracking, and responsibility management simpler and clearer. View Logs from Previous Environment Versions Output logs are now available for older environment versions as well, making debugging, troubleshooting, and auditing easier. Cockpit UI/UX Enhancements The Cockpit has been cleaned up and improved: No more confusing disconnected messages when no detector is attached. Clearer messaging and a more intuitive overall experience. WebApp v0.4.5 scheduled to be released https://status.dectris.cloud/incident/541129 Tue, 08 Apr 2025 12:00:00 -0000 https://status.dectris.cloud/incident/541129#3d9226d5e6b1e451a738fb9529e6715d76cd4aac85e85fcf158a580ce7aa982a Access Update - New Session Credentials – The default session username and password have changed to cloud and dectris. This will be valid to every new session you create from today. New Features & Improvements - Selectable Filebrowser Folders – You can now select folders directly in the file browser for easier navigation and batch operations. Paused Mode – What used to be “Maintenance Mode” is now called “Paused Mode,” better reflecting its purpose. WebApp v0.4.4 scheduled to be released https://status.dectris.cloud/incident/534207 Tue, 25 Mar 2025 13:00:00 -0000 https://status.dectris.cloud/incident/534207#7d9539d68b8b968aed0bf07040d94376fbf99309a577b3781b93ccd409d84039 New Features & Improvements Dashboard for Usage Tracking – A new dashboard is now available to monitor your resource consumption in real time. Data Storage Location Visibility – The physical location of your stored data is now displayed directly in the file browser, giving you more transparency over your data. Bug Fixes & Enhancements Optimized Loading Times – Improved performance when loading editing environments and viewing HDF5 data. General bug fixes and UI clean-up for a smoother experience. WebApp v0.4.3 scheduled to be released https://status.dectris.cloud/incident/525809 Tue, 11 Mar 2025 13:00:25 -0000 https://status.dectris.cloud/incident/525809#0837dc7bdb93e20a781124faafd6f992c003cb09e6ca4d678b8a2c40dfc761c7 New Features & Improvements - API Endpoint for Status Checks – Laboratory staff can now ping the hub and cloud status using a dedicated API endpoint. - Keyword Search for Experiments – Easily find your experiments by searching with relevant keywords. - Improved Large File Uploads – Uploading files larger than 5GB is now supported with a smoother and more user-friendly interface. Bug Fixes & Enhancements - General bug fixes and UI clean-up for a smoother experience. WebApp v0.4.2 scheduled to be released https://status.dectris.cloud/incident/516139 Tue, 25 Feb 2025 13:00:28 -0000 https://status.dectris.cloud/incident/516139#3fa4f01ba736d9d17de5c18c4700bede56b2f5bc44c585aa2006f616d190c435 New Features & Improvements - Projects Overview Page – Managing your projects is now easier with a new centralized overview. - Facility Display in Public Areas – Users' facilities are now displayed in public areas for clearer identification. - Archive Data with Ease – PIs can now send data to archive storage directly through the WebApp. - Public Environments – Environments can now be made publicly accessible, provided they contain no proprietary information. - "Pro" Membership Added – Unlock enhanced features with our new Pro membership. - Ubuntu 24.04 Support – Create Environments using the latest Ubuntu version. Bug Fixes & Enhancements - General bug fixes and UI clean-up for a smoother experience. WebApp v0.4.1 scheduled to be released https://status.dectris.cloud/incident/510375 Thu, 13 Feb 2025 08:00:28 -0000 https://status.dectris.cloud/incident/510375#c98c3a26bc695bf560a9dddccc7ab752880834bfe2a3bb9bc9120512eda6796e New Features & Improvements Mounting Projects in Sessions – Seamlessly integrate your projects into active sessions for a smoother workflow. Invite Collaborators with Ease – Add multiple collaborators using comma- or semicolon-separated lists—no more manual hassle! Storage Overview at a Glance – Quickly check your data storage usage directly from the cockpit overview. Bug Fixes & Enhancements Session Stability – We've fixed issues in session creation, ensuring all required fields are correctly set and blocking demo experiments from being mounted. Better Docker Build Insights – Environment updates now display Docker build outputs, giving you more visibility into the process. Accurate File Grouping – No missing files! We’ve improved file grouping to ensure everything is correctly counted and displayed. WebApp v0.4.0 scheduled to be released https://status.dectris.cloud/incident/501279 Tue, 28 Jan 2025 13:00:48 -0000 https://status.dectris.cloud/incident/501279#e93818f30a95e358ef665e7392e245a58d5757e553e3cb72e161671dcc8d66e3 File Browser Updates: Display of the last updated timestamp for improved file tracking. Added the ability to copy file paths effortlessly. Directories: Manage your workspace effortlessly—create or delete directories directly from the file browser in the WebApp. Cockpit Enhancements: Realistic data acquisition details are now displayed, including accurate timestamps. Custom Environments: Create your own custom environments using a Dockerfile and supporting files. Launch Virtual Machines tailored to your specific needs! File Viewer: Now you can view any file, regardless of its extension, as a plain text file for maximum flexibility. Navigation: Your last selected experiment is now cached, making transitions between the file browser, logbook, and more smoother than ever. WebApp v0.3.2 scheduled to be released https://status.dectris.cloud/incident/491982 Tue, 14 Jan 2025 13:00:56 -0000 https://status.dectris.cloud/incident/491982#caabfcd4f51daedf7d5200a84359fa0c6919cd35ac1fda4b2e8c3c82311dae9f New Features Cockpit Updates: Uploaded files are now displayed sorted by timestamp for better tracking. Projects: Project Drive is now available. Manage files related to the same project, add collaborators, ans supporting files seamlessly. Filebrowser Enhancements: Improved layout fixes and added display of the last modified timestamp. File Preview: All text files can now be previewed directly for faster access. System Updates Session Timeout: Sessions are automatically terminated after a timeout for better resource management. Membership Limits: Sessions are now restricted based on membership type. Mounting Demo Experiments: Demo experiments can no longer be mounted in sessions. WebApp v0.3.0 scheduled to be released https://status.dectris.cloud/incident/469183 Wed, 04 Dec 2024 14:00:00 -0000 https://status.dectris.cloud/incident/469183#695dc8b3ca653b65a9e6e09aac25ce8717405d7be5b9c29d7b340ddfc1e01abe New WebApp Features: - Sessions: Now available in Production: Sessions. As a user, you are able to spin up a virtual machine based on our Ubuntu Desktop Environment. Mount your experiments and do your data analysis! - Improved File Preview: Multi-file carousel added to the file browser for smoother browsing. - Personal Data Drive: Folders are now visible for better organization. - Directory Rename: raw_data renamed to raw in experiments (may take a week to apply). API Updates: - Maintenance Mode Control: Enable or disable maintenance mode via the external API. - Auxiliary Directory Uploads: Upload files directly to the auxiliary directory of active experiments through the API. WebApp v0.2.7 scheduled to be released https://status.dectris.cloud/incident/456415 Tue, 05 Nov 2024 13:00:59 -0000 https://status.dectris.cloud/incident/456415#67573fc6dfd810e1210a1a67856a18d2b745f5d7f9a9c8c4efd86fa865c0fca9 API Enhancements: - You can now filter results by keywords via the API. - Switching between maintenance mode and operation mode using the API is now possible. Bug Fix: - The "Go to cockpit" button is now working correctly. Improvements: - In the DECTRIS Data session, double-clicking on an experiment now takes you directly to the root folder. WebApp v0.2.5 scheduled to be released https://status.dectris.cloud/incident/435650 Tue, 08 Oct 2024 13:25:25 -0000 https://status.dectris.cloud/incident/435650#0c795cec27f97e7fea0ec155bb187cb806a5f15ac01482e8fe74da74b55331af Maintenance completed WebApp v0.2.5 scheduled to be released https://status.dectris.cloud/incident/435650 Tue, 08 Oct 2024 12:30:58 -0000 https://status.dectris.cloud/incident/435650#d75e46dbcecde4aec5feb0cdc202e92a07253b1f61e0afe193a6ea4b41f91607 The WebApp will be upgraded to the latest version, v0.2.5. New features: - Text and image viewing from the file browser - Log in available with ORCiD - UI improvements